Convenience Store Staffing

[Liz Marcantel]

My company is opening an upscale convenience store. However, we have never done a convenience store before- just restaurants. Can someone give me a general idea of what a typical convenience store staff should look like? We have a GM picked out, but we don't know whether we ought to have two assistant managers or one, what they should be paid, and whether or not they should be salaried or hourly-shift leaders. Because the concept is upscale, we plan to have a full deli, so we're also wondering whether or not it makes sense to have a separate deli manager or if a store manager and assistant manager will suffice. Any advice would be helpful.
Thank you,
Liz

[Mel Kleiman]

Liza:

I just sent you an email because the answer to your question takes up a lot more space and time than writing an answer here.

Mel

[Ken Jackson]

Liz,

I would be happy to share my experiences with you and provide any insight I can. I've been in the business a long time and have experience with both restaurants and c-stores (both private and public companies). As there are a lot of variables in answering the above it may be easier to via phone / email. Feel free to give me a call if you would like: 303-829-4359.

Ken Jackson
Director Trng & Development
Western Convenience Stores

[Mel Kleiman]

Ken

Thanks for offereing to help.

Mel

Ken Jackson said:

Liz,

I would be happy to share my experiences with you and provide any insight I can. I've been in the business a long time and have experience with both restaurants and c-stores (both private and public companies). As there are a lot of variables in answering the above it may be easier to via phone / email. Feel free to give me a call if you would like: 303-829-4359 .

Ken Jackson
Director Trng & Development
Western Convenience Stores

[Stephen Dolinich]

Liza-

I'm the Recruiting Manager for Cumberland Farms. I can also be a resource for you.

Feel free to reach out to me at 508-270-3108.

Stephen Dolinich
Recruiting & Staffing Manager
Cumberland Gulf Group of Companies